Use the personas alongside this visual to remind writers and strategists who sits in each chair and what motivates them.
AI-optimized reference for psychological profiles, purchasing behavior, and content preferences
barber-language-reference.md
, README.md
, content-creation-guide.md
Attribute | Traditional Craftsman | Modern Influencer | Business Professional | Apprentice |
---|---|---|---|---|
Age Range | 35-65 (peak 45-55) | 22-40 (peak 28-35) | 30-55 (peak 35-45) | 18-30 (peak 20-25) |
Experience | 10-40 years (avg 20+) | 3-10 years | 8-25 years | 0-3 years |
AU Location | Regional/suburban (60%) | Urban centers (80%) | Suburban/professional districts | Wherever work available |
Income | $60-90k AUD | $50-120k+ AUD | $80-150k+ AUD | $35-55k AUD |
Shop Type | Independent traditional | Modern hybrid | Multi-chair operation | Employee position |
Business Model | Owner-operator (70%) | Chair rental (50%) | Owner with staff (80%) | Wage employee |
% of Market | 25-30% | 15-20% | 20-25% | 20-25% |
Decision Speed | Slow (3-6 months) | Fast (1-3 weeks) | Medium (1-2 months) | Fast but uncertain |
Price Sensitivity | Low | Medium | High (bulk) | Very high |
Brand Loyalty | Very high | Low | Medium | Follows mentor |
age_range: 35-65
peak_age: 45-55
experience: 10-40 years (average 20+)
location_preference:
- Regional cities (40%)
- Suburban neighborhoods (35%)
- Small town centers (15%)
- Rural areas (10%)
shop_type: "Independent traditional barbershop, often multi-generational"
business_model:
- Owner-operator: 70%
- Senior barber/employee: 30%
client_base: "Multi-generational families, 80%+ repeat clients"
daily_clients: 8-15
annual_income: $60,000-90,000 AUD
core_identity:
motto: "It's more than a haircut, it's a connection"
self_perception: "Continuation of historical tradition, community pillar"
professional_pride: "Keeper of the craft, inheritor of barber-surgeon legacy"
worldview:
barbering: "Art form with rich history and technical foundation"
trends: "Seen them come and go - timeless principles matter most"
community: "Barbershop as social cornerstone, informal counseling space"
quality: "Perfection of single cut more important than speed"
primary_motivations:
1: "Building and maintaining long-term client relationships"
2: "Serving as trusted confidant and community fixture"
3: "Maintaining barbershop as institution"
4: "Passing knowledge to next generation"
5: "Perfecting timeless techniques"
value_hierarchy:
1: "Consistency and reliability"
2: "Trust and community service"
3: "Heritage and tradition"
4: "Proven quality over innovation"
5: "Reputation and word-of-mouth"
perspective: "Tools are partners in craft, not disposable commodities"
knowledge_depth: "Deep understanding - knows VG10 from 440C by feel and sound"
brand_loyalty: "Fiercely loyal - often uses same brand for 10+ years"
upgrade_trigger: "Tool failure, mentor recommendation, undeniable long-term value proof"
maintenance_discipline: "Ritualistic daily care, professional sharpening only"
investment_mindset:
approach: "Buy once, cry once - lifetime investment pieces"
research_duration: "3-6 months for major purchase"
decision_factors: ["Peer recommendation (PRIMARY)", "Brand heritage", "Proven durability", "Local service availability", "Price (within quality tier)"]
skepticism_areas:
- "Gimmicky new features without proven benefit"
- "Marketing hype over substance"
- "Trendy designs that sacrifice function"
- "Innovation for innovation's sake"
language_patterns:
quality: "These shears have been with me for fifteen years - still cut like day one"
tradition: "You can't beat German steel for reliability - it's what my mentor used"
investment: "A good pair of shears is like a good marriage - invest in quality and maintain it"
skepticism: "I don't need all the fancy ergonomic stuff - proper technique prevents problems"
Tool Type | Preferred Specs | Rationale | Replacement Cycle | Budget Allocation |
---|---|---|---|---|
Primary cutting shears | 7.0-7.5”, beveled/semi-convex, German steel or proven Japanese | Traditional scissor-over-comb, reliable daily use | 10-20 years | $300-600 AUD |
Thinning shears | 6.5”, 30-40 teeth, classic design | Seamless blending, proven performance | 8-15 years | $200-400 AUD |
Texturizing (if used) | Minimal use - prefers traditional methods | Not primary focus | N/A | <$200 AUD |
Specialty tools | Straight razor, classic clippers | Heritage techniques | Lifetime if possible | $150-300 AUD |
Total kit investment | - | Conservative, high-quality | - | $800-1500 AUD |
Pain Point | Impact Level | Current Workaround | Barriers to Solution | Ideal Solution | Content Opportunity |
---|---|---|---|---|---|
RSI/hand fatigue after years | HIGH | “Proper technique” mindset, power through | Sees ergonomics as “gimmick”, pride in toughness | Ergonomic tools framed as traditional wisdom evolution | Bridge tradition to modern ergonomics with heritage brands |
Skepticism of new products | MEDIUM | Stick with proven tools | Burned by marketing in past, trust issues | Evidence-based innovation stories from trusted brands | Heritage brands modernizing (e.g., Jaguar ergonomic) |
Client retention in changing market | MEDIUM | Rely on loyal base, word-of-mouth | Limited digital presence, resistant to social media | Add complementary services (beard, hot towel) | Traditional service + modern add-ons integration |
Tool maintenance knowledge gaps | LOW | Send to trusted sharpener when problems arise | Limited understanding of blade geometry, steel | Maintenance education in traditional language | Deep-dive care guides using craftsmanship language |
Difficulty sourcing traditional tools | LOW-MEDIUM | Established supplier relationships | New suppliers unknown/untrusted | Vetted supplier directory for traditional tools | Australian supplier guide for heritage tools |
article_types_high_engagement:
- Tool durability and longevity case studies (15-20+ year shears)
- Traditional technique mastery guides (scissor-over-comb, straight razor)
- Heritage brand histories and craftsmanship stories
- Maintenance rituals and professional sharpening deep-dives
- Mentorship and community building advice
- Client relationship building strategies
article_types_medium_engagement:
- New product reviews (IF from trusted brands with proven track record)
- Business sustainability advice (financial planning, retirement)
- Client consultation and expectation management
- Apprentice training philosophies
article_types_low_engagement:
- Trend-focused content (dismisses as fleeting)
- Social media marketing tactics (resistant to digital)
- Modern ergonomic innovations (without traditional framing)
- Quick tips or hacks (prefers comprehensive understanding)
content_format_preferences:
preferred: "Long-form articles (2000-4000 words), detailed technical guides, video demonstrations from masters"
tolerated: "Structured how-tos, comparison articles with data"
avoid: "Flashy short-form, trend pieces, superficial listicles, social media style"
tone_requirements:
- Respectful of tradition and experience
- Substantial and detailed
- Peer-to-peer, not instructional
- Evidence and craft-based, not marketing
- References to heritage and community
research_phase:
duration: "3-6 months for major purchase (shears, clippers)"
trigger: "Tool failure, mentor recommendation, client compliment"
primary_sources:
1: "Fellow barber recommendations (IN-PERSON conversations)"
2: "In-person testing at trusted supplier"
3: "Long-form reviews from respected barbers"
4: "Manufacturer reputation and heritage"
secondary_sources:
- Industry magazine articles
- Barber supply store owner advice
- Long-form YouTube reviews (from traditional barbers only)
ignored_sources:
- Social media ads
- Influencer recommendations
- Short-form content
- Email marketing (unless from trusted supplier)
decision_factors_priority:
1: "Peer recommendation from respected barber"
2: "Brand heritage and reputation (decades in business)"
3: "Proven durability (examples of 10+ year use)"
4: "Local service availability (sharpening, warranty)"
5: "Price (within quality tier - not cheap, not overpriced)"
objections_to_overcome:
mindset: "I don't need fancy new features"
status_quo: "My current tools still work fine"
value: "That seems expensive for what it is"
age: "I'm too old to change my techniques"
trust: "How do I know this will last?"
conversion_triggers:
- Strong recommendation from respected master barber
- Current tool failure requiring replacement
- Client compliment on another barber's work with specific tools
- Undeniable proof of 15-20+ year longevity
- Heritage brand with proven track record modernizing thoughtfully
- Demonstration of traditional technique improvement with new tool
purchase_location_preference:
1: "Local barber supply store (in-person)"
2: "Trusted online supplier used for years"
3: "Direct from manufacturer (if heritage brand)"
post_purchase:
loyalty: "Extremely high - will buy same brand for decades"
referrals: "Word-of-mouth champion if satisfied"
reviews: "Will share experience in-person, unlikely to write online review"
regional_concentration:
- Regional NSW cities (Wollongong, Newcastle, Central Coast)
- Victorian regional centers (Geelong, Ballarat, Bendigo)
- QLD coastal towns (Gold Coast, Sunshine Coast regional)
- SA/WA country centers
climate_concerns:
coastal: "Rust prevention critical - sees it as tool care discipline"
inland: "Dust management - meticulous cleaning routine"
cultural_characteristics:
- Strong community ties
- Multi-cultural technique fusion (Lebanese, Greek, Italian influences)
- Beach culture influence (relaxed but professional)
- "She'll be right" attitude but meticulous with tools
seasonal_patterns:
summer: "Busy season - relies on proven reliable tools"
winter: "Slower - time for tool maintenance and apprentice training"
age_range: 22-40
peak_age: 28-35
experience: 3-10 years
location_preference:
- Melbourne CBD/inner suburbs (25%)
- Sydney inner-west/eastern suburbs (25%)
- Brisbane Fortitude Valley/New Farm (15%)
- Perth CBD/Northbridge (10%)
- Other urban centers (25%)
shop_type: "Modern hybrid barbershop/salon, boutique, co-working barbershop spaces"
business_model:
- Chair rental: 50%
- Owner (often with partner/small team): 30%
- Employee (premium shop): 20%
client_base: "Social media driven, 40% new clients monthly, younger demographic 18-35"
daily_clients: 6-12 (longer appointments, content creation integrated)
annual_income: $50,000-120,000+ AUD (wide range, top performers $150k+)
revenue_streams: "Cutting (60%), content (20%), product sales (10%), education/workshops (10%)"
core_identity:
motto: "The cut is the content. The chair is the stage"
self_perception: "Artist, entrepreneur, content creator who happens to use hair as medium"
professional_pride: "Pushing creative boundaries, building recognizable personal brand"
worldview:
barbering: "Creative medium and business opportunity, not just service"
trends: "Must stay ahead - trends ARE the business"
community: "Digital community via Instagram/TikTok, global inspiration"
quality: "Precision and visual impact drive client bookings"
primary_motivations:
1: "Building recognizable personal brand (10k+ followers goal)"
2: "Achieving industry recognition (features, competitions, collabs)"
3: "Pushing creative boundaries and innovation"
4: "Creating shareable transformation content"
5: "Multiple revenue streams beyond chair"
value_hierarchy:
1: "Innovation and creativity"
2: "Visibility and recognition"
3: "Artistic expression"
4: "Business growth and diversification"
5: "Peer respect (from other influencers)"
perspective: "Early adopter - tools enable content and precision work"
knowledge_depth: "Moderate-high - understands specs but focused on performance outcomes"
brand_loyalty: "Low - willing to try new brands if performance/aesthetic appeals"
upgrade_trigger: "New product release, improved performance for detail work, aesthetic appeal for content"
maintenance_discipline: "Good when affects performance, sometimes neglects during busy content periods"
investment_mindset:
approach: "Performance investment - will pay for precision and aesthetics"
research_duration: "1-3 weeks for major purchase"
decision_factors: ["Performance for detailed work (PRIMARY)", "Visual appeal (Instagram-worthy)", "Influencer endorsement", "Innovation/latest features", "Brand prestige"]
excitement_areas:
- "Japanese precision and sharpness for detail work"
- "Ergonomic innovations for long filming days"
- "Aesthetically pleasing tools (black titanium, Damascus patterns)"
- "Latest techniques enabled by new tools"
language_patterns:
performance: "These Mizutani shears are surgical-sharp - perfect for the detail work I do"
content: "The convex edge gives me that buttery smooth cut for my videos"
ergonomics: "Swivel shears are a game-changer for my hand health during long filming days"
aesthetics: "I need tools that perform as well as they look - my clients notice quality"
Tool Type | Preferred Specs | Rationale | Replacement Cycle | Budget Allocation |
---|---|---|---|---|
Primary cutting shears | 6.0-6.5”, convex edge, Japanese steel (VG10+) | Surgical sharpness for precision fades and detail work | 3-5 years | $400-800 AUD |
Detail/texturizing | Multiple specialized tools (5.5” detail, texturizers, chunkers) | Versatility for diverse content | 2-4 years | $300-600 AUD |
Specialty | Swivel shears for ergonomics, left-handed for unique angles | Innovation and hand health | 3-5 years | $300-500 AUD |
Aesthetic tools | Premium finishes (black, titanium, Damascus) for photos/video | Visual content appeal | Upgrade for content | $200-400 AUD |
Total kit investment | - | Higher turnover, multiple specialized | - | $1200-2300 AUD |
Pain Point | Impact Level | Current Workaround | Barriers to Solution | Ideal Solution | Content Opportunity |
---|---|---|---|---|---|
Hand/wrist fatigue from long filming days | HIGH | Power through, ice after shifts | Cost of premium ergonomic tools | Swivel/ergonomic shears marketed as performance enhancers | Wellness + performance content, influencer testimonials |
Staying ahead of trends | HIGH | Constant social media monitoring, anxiety | Information overload, trend fatigue | Trend prediction guides, early access to innovations | Industry insider content, “what’s next” series |
Content creation while maintaining quality | MEDIUM | Sacrifice cutting speed, longer appointments | Time management, client patience | Efficient precision tools that look good on camera | Tools for content creators guide |
Standing out in crowded influencer market | MEDIUM | More social media activity, collabs | Saturation, algorithm changes | Signature techniques enabled by specific tools | Developing unique style guides |
Tool investment without guaranteed ROI | MEDIUM | Buy mid-tier, upgrade slowly | Cash flow uncertainty | Financing options, rental programs | ROI for influencers, tax deduction guides |
article_types_high_engagement:
- Latest tool innovations and technology (first look, early access)
- Precision cutting technique tutorials (step-by-step with photos/video)
- Brand comparisons with photo evidence (visual before/after)
- Business/marketing development (growing following, monetization)
- Trend analysis and predictions (what's next, how to lead trends)
- Tool aesthetics and content creation (lighting, angles, presentation)
article_types_medium_engagement:
- Traditional technique adaptations for modern styles
- Shop management advice (chair rental negotiations, contracts)
- Client consultation strategies (upselling, setting expectations)
- Time management and efficiency (more clients + content)
article_types_low_engagement:
- Basic maintenance (assumes knowledge or will Google when needed)
- Heritage/history content (unless currently trending)
- Long-term durability focus (less relevant with 3-5 year replacement cycle)
content_format_preferences:
preferred: "Short-form video (60-90 seconds), visual comparisons, step-by-step photo guides, Instagram carousels, TikTok tutorials"
tolerated: "Medium-length articles (800-1200 words) with heavy visuals"
avoid: "Long text blocks, theory-heavy content, traditional focus without modern relevance"
tone_requirements:
- Contemporary and trend-aware
- Visually engaging
- Actionable and practical
- Performance-focused
- Recognizes entrepreneurial mindset
research_phase:
duration: "1-3 weeks for major purchase"
trigger: "New product release, influencer recommendation, performance need for specific technique"
primary_sources:
1: "Instagram/TikTok reviews and demos (OTHER INFLUENCERS)"
2: "Online product demos and brand websites"
3: "DM conversations with other influencer barbers"
4: "YouTube detailed reviews (from recognizable names)"
secondary_sources:
- Brand emails and newsletters
- Online forums and Reddit discussions
- Google searches for comparisons
ignored_sources:
- Traditional print magazines
- In-person supplier recommendations (unless known online)
- Long technical articles without visuals
decision_factors_priority:
1: "Performance for detailed work (precision, sharpness)"
2: "Visual appeal (looks good on camera, professional aesthetic)"
3: "Influencer endorsement (from respected creator)"
4: "Innovation/latest features (new tech, unique design)"
5: "Brand prestige (recognizable name, status symbol)"
objections_to_overcome:
performance: "Is this really better than what I have?"
aesthetics: "Will this look good in content?"
social_proof: "Do other influencers use this?"
value: "Can I justify the cost to my audience?"
timing: "Should I wait for the next version?"
conversion_triggers:
- Influencer partnership opportunity (sponsored content, affiliate)
- Visible performance improvement in comparison video
- Aesthetic appeal for Instagram/TikTok content
- Exclusive/limited edition releases (FOMO factor)
- Measurable time savings (efficiency for busy schedule)
- Brand sends free product for review (common path to purchase)
- Competition requirement or advantage
purchase_location_preference:
1: "Online retailer with fast shipping"
2: "Direct from brand website (especially if exclusive)"
3: "Amazon (if available, for Prime shipping)"
post_purchase:
loyalty: "Low-medium - willing to switch for better performance"
referrals: "High - will create content if positive experience"
reviews: "Instagram story, full post, YouTube review if partnered"
affiliate: "Often negotiates affiliate relationship after testing"
regional_concentration:
- Melbourne inner-north (Fitzroy, Collingwood, Carlton)
- Sydney inner-west (Newtown, Marrickville, Surry Hills)
- Brisbane New Farm, Fortitude Valley
- Perth CBD, Northbridge
- Adelaide CBD
climate_concerns:
coastal: "Humidity affects hair styling - requires specific products and techniques"
studio_controlled: "Often works in controlled environments for content"
cultural_characteristics:
- Globally influenced (follows US, UK, European trends)
- Coffee culture integration (shop aesthetics, lifestyle brand)
- LGBTQ+ friendly and inclusive spaces
- Athleisure and streetwear aesthetic
- Sustainability-conscious (some)
seasonal_patterns:
summer: "Festival season - bold styles, event content opportunities"
autumn: "Fashion week influence, trend-setting content"
winter: "Slower period - focus on education content, online courses"
spring: "Wedding season prep, fresh styles, new product launches"
emerging_patterns:
- "High demand for on-site mining/festival grooming packages (sources: japanscissors.com.au FIFO kits, japanshears.com.au travel blogs)"
- "Hybrid mobile + studio rotations to balance travel fatigue"
- "Investment in lightweight VG10/440C kits with rugged cases (scissorpedia travel gear notes)"
equipment_priorities:
- "Dual-shear rotation to handle dust/sand (inland case studies)"
- "Swivel/thumb-friendly handles to protect joints during mobile setups"
- "Compact sanitisation (UV cases, travel Barbicide) based on japanscissorshop.com accessory listings"
pricing_signals:
- "FIFO packages averaging $180-$250 per client including travel"
- "Wedding/event mobile bookings bundling shear + styling add-ons"
- "NZ market parity adjustments pulled from japanscissors.co.nz pricing snapshots"
content_hooks:
- "Mobile kit checklists (jpscissors.com resource center)"
- "Climate-proof storage tips referencing our maintenance case studies"
- "ROI calculators for travel fees vs. time away from shop"
age_range: 30-55
peak_age: 35-45
experience: 8-25 years (business focus increases with experience)
location_preference:
- Suburban shopping districts (40%)
- Urban professional districts (30%)
- High-traffic locations (shopping centers) (20%)
- Mixed residential/commercial (10%)
shop_type: "Professional grooming lounge, multi-chair barbershop (3-8 chairs), sometimes franchise"
business_model:
- Owner with employees: 80%
- Franchise owner: 15%
- Senior partner in multi-location: 5%
staff_size: 3-8 barbers + support staff
client_base: "Consistent appointment book, corporate clients, mix of all ages"
daily_clients: 10-15 (owner may cut less, manages more)
annual_income: $80,000-150,000+ AUD
revenue_focus: "Service consistency (70%), retail (15%), additional services (15%)"
core_identity:
motto: "Grooming isn't a chore, it's a ritual"
self_perception: "Entrepreneur and service business operator who happens to specialize in grooming"
professional_pride: "Building sustainable profitable business with excellent customer experiences"
worldview:
barbering: "Sophisticated service business with growth potential and scalability"
trends: "Evaluate trends through ROI lens - adopt if profitable"
community: "Business network, industry associations, chamber of commerce"
quality: "Consistency is key - systems and training ensure quality"
primary_motivations:
1: "Building sustainable, profitable business"
2: "Maximizing lifetime customer value and retention"
3: "Staff wellbeing, retention, and development"
4: "Service quality consistency across all barbers"
5: "Multiple revenue streams and business growth"
value_hierarchy:
1: "Quality and efficiency"
2: "Customer satisfaction and retention"
3: "Business growth and profitability"
4: "Staff wellbeing and development"
5: "Systems and consistency"
perspective: "Business investments requiring cost-benefit analysis"
knowledge_depth: "Moderate - understands quality but delegates detailed research"
brand_loyalty: "Medium - loyal to reliable brands but will switch for better value"
upgrade_trigger: "ROI calculation, staff feedback, client satisfaction data, competitive advantage"
maintenance_discipline: "Systematic - has maintenance SOPs for all staff"
investment_mindset:
approach: "ROI-focused - tools must justify cost through performance, longevity, or staff satisfaction"
research_duration: "1-2 months, with RFP process for bulk purchases"
decision_factors: ["ROI/payback period (PRIMARY)", "Staff satisfaction/reduced fatigue", "Client retention impact", "Warranty/service terms", "Bulk pricing availability"]
strategic_areas:
- "Staff ergonomics to reduce RSI and turnover"
- "Quality consistency across all chairs"
- "Tools that enable premium service pricing"
- "Bulk purchasing for cost savings"
- "Warranty and service terms for business continuity"
language_patterns:
roi: "These shears paid for themselves in six months through better client retention"
efficiency: "Ergonomics reduce staff fatigue, which means more consistent service quality"
reliability: "I need tools that work reliably for high-volume days without breaking down"
value: "The right tools help us deliver the premium experience that justifies our prices"
Tool Type | Preferred Specs | Rationale | Replacement Cycle | Budget Allocation (per chair) |
---|---|---|---|---|
Staff cutting shears | 6.0-7.0”, reliable professional tier, ergonomic | Consistency, RSI prevention, standardization | 5-7 years | $250-500 AUD |
Premium client tools | High-end Japanese for owner/senior barbers | Justify premium pricing, VIP service | 3-5 years | $500-800 AUD |
Backup/training tools | Entry-professional tier | Apprentice training, emergency backup | 3-5 years | $150-250 AUD |
Bulk sets | Professional tier in sets of 3-8 | Staff standardization, cost savings | 5-7 years | Negotiate 15-25% bulk discount |
Total shop investment | - | $8,000-$15,000 for full shop (5-chair example) | - | Annual maintenance budget $1,500-3,000 |
Pain Point | Impact Level | Current Workaround | Barriers to Solution | Ideal Solution | Content Opportunity |
---|---|---|---|---|---|
Staff RSI affecting service quality | HIGH | Regular breaks, rotate tasks | Staff resistance to ergonomic tools, upfront cost | ROI-proven ergonomic equipment investment | ROI of ergonomic tools with retention data |
Inconsistent service quality | HIGH | Training programs, checklists | Varying skill levels, tool quality differences | Standardized tool sets + training | Quality consistency systems guide |
High tool replacement costs | MEDIUM | Buy cheaper tools more frequently | False economy not recognized | Better procurement strategy, TCO analysis | TCO analysis calculator, bulk buying guide |
Justifying premium pricing | MEDIUM | Marketing messaging | Market price sensitivity | Visible quality indicators, luxury experience | Premium positioning through tools article |
Staff turnover affecting ROI | HIGH | Competitive wages, good culture | Industry-wide issue | Invest in staff comfort and development | Staff retention through tool investment |
article_types_high_engagement:
- ROI analysis and business case studies (with actual numbers)
- Efficiency and productivity improvements (time savings, throughput)
- Staff training and quality consistency systems
- Client satisfaction and retention strategies (with metrics)
- Market trends and competitive analysis (industry benchmarking)
- Bulk purchasing and procurement strategies
article_types_medium_engagement:
- Product comparisons with data (specs, longevity, cost-per-use)
- Tool maintenance for longevity and cost savings
- Supplier relationship management
- Staff onboarding and training programs
article_types_low_engagement:
- Individual technique tutorials (delegates to staff development)
- Brand heritage stories (unless affects buying decision)
- Trend-focused content (evaluates trends through business lens)
content_format_preferences:
preferred: "Data-driven articles with charts/graphs, case studies with numbers, comparison tables, calculators, whitepapers, ROI tools"
tolerated: "How-to guides for business processes"
avoid: "Subjective reviews without data, creative/artistic content focus, basic technique how-tos"
tone_requirements:
- Professional and business-focused
- Data-driven with metrics
- Strategic and systems-oriented
- Cost-benefit framed
- Respects time value (concise)
research_phase:
duration: "1-2 months for major shop-wide purchases"
trigger: "Shop opening/expansion, staff feedback, competitive pressure, tool lifecycle end"
primary_sources:
1: "Industry trade publications and business journals"
2: "Business case studies and ROI data"
3: "Supplier presentations and proposals (RFP process)"
4: "Peer business owner recommendations (at industry events)"
secondary_sources:
- Online reviews aggregated
- Industry association recommendations
- Accountant/business advisor input
ignored_sources:
- Consumer-focused reviews
- Influencer content
- Trend-focused marketing
decision_factors_priority:
1: "ROI/payback period (must show financial benefit)"
2: "Staff satisfaction/reduced fatigue (affects retention and quality)"
3: "Client retention impact (affects lifetime value)"
4: "Warranty/service terms (business continuity risk)"
5: "Bulk pricing availability (cost control)"
objections_to_overcome:
status_quo: "Current tools are adequate for the business"
cost: "Can't justify the investment to the P&L"
training: "Training staff on new tools takes time and affects productivity"
turnover: "What if staff leave with expensive tools (theft/breakage concern)"
timing: "Not in this quarter's budget"
conversion_triggers:
- Clear ROI calculation showing payback period <12 months
- Staff retention improvement (reduced turnover = savings)
- Client satisfaction increase (survey data, retention metrics)
- Competitive advantage demonstration (win premium clients)
- Bulk discount opportunity (financial incentive)
- End of financial year (tax deduction timing)
- Staff petition/feedback (multiple requests)
purchase_location_preference:
1: "Direct from manufacturer (best pricing for bulk)"
2: "Authorized distributor with service agreement"
3: "Trusted supplier with account terms (net 30/60)"
post_purchase:
loyalty: "Medium-high if performance meets expectations"
referrals: "Will recommend to other business owners at industry events"
reviews: "May provide testimonial for supplier marketing if relationship is good"
repeat_business: "High if service and support are excellent"
regional_concentration:
- Sydney CBD, North Sydney, Parramatta (corporate clients)
- Melbourne CBD, Southbank, Docklands
- Brisbane CBD, Fortitude Valley
- Perth CBD
- Suburban shopping centers (Westfield, etc.)
climate_concerns:
indoor_controlled: "Shop climate usually controlled - less tool care concern"
regional_variability: "Multiple shop locations may have different climate needs"
cultural_characteristics:
- Professional corporate clientele
- Appointment-based model
- Membership/loyalty programs
- Retail product sales
- Additional services (hot towel, facial treatments)
business_environment:
- High commercial rents (CBD) or anchor tenant agreements (shopping centers)
- Compliance with workplace health and safety regulations
- Staff award wages and penalty rates (weekend/evening)
- Competition from franchise chains (Barber Shop Co, Just Cuts)
- Opportunity for corporate partnerships (office building accounts)
seasonal_patterns:
summer: "Peak revenue - holiday prep, events, weddings"
autumn: "Steady business - back to work, school"
winter: "Slowest quarter - focus on retention and efficiency"
spring: "Building to summer - good time for staff training and tool investment"
age_range: 18-30
peak_age: 20-25
experience: 0-3 years
location_preference: "Wherever training/work available - high mobility"
shop_type: "Employed in established shops (traditional or modern)"
business_model: "Employee on wage or apprentice wage (lower)"
training_path:
- Certificate III in Barbering (TAFE or private RTO)
- Apprenticeship (3-4 years)
- On-the-job training
client_base: "Walk-ins initially, building repeat clients, often friends/family early on"
daily_clients: 3-8 (slower pace, learning)
annual_income: $35,000-55,000 AUD (apprentice $25-40k)
career_goal: "Build skills → full barber → chair rental or own shop (5-10 year plan)"
core_identity:
motto: "Every master was once a beginner"
self_perception: "Eager learner developing professional identity"
professional_pride: "Pride in visible skill improvement, first successful cuts"
worldview:
barbering: "Craft to be learned through practice and mentorship"
trends: "Aware but focused on mastering fundamentals first"
community: "Seeking acceptance and guidance from experienced barbers"
quality: "Striving for consistency and building confidence"
primary_motivations:
1: "Mastering fundamental techniques (scissor-over-comb, fades, tapers)"
2: "Building confidence and speed"
3: "Earning mentor approval and respect"
4: "Establishing career path and financial stability"
5: "Eventually owning own shop or chair rental"
value_hierarchy:
1: "Learning and improvement (skill development)"
2: "Respect for mentors and experienced barbers"
3: "Professional development and certification"
4: "Career security and income growth"
5: "Peer acceptance and belonging"
perspective: "Tools as learning aids - want quality but budget-constrained"
knowledge_depth: "Limited - learning terminology and differences, relies on mentor guidance"
brand_loyalty: "None initially - follows mentor recommendations"
upgrade_trigger: "Skill milestone reached, mentor recommendation, income increase, graduation from apprenticeship"
maintenance_discipline: "Learning - often taught by mentor, inconsistent initially"
investment_mindset:
approach: "Budget-conscious but aspirational - 'buy best I can afford now, upgrade later'"
research_duration: "1-4 weeks, often rushed by immediate need"
decision_factors: ["Mentor approval/recommendation (ABSOLUTE PRIMARY)", "Price (within limited budget)", "Brand recognition", "Upgrade path available", "Peer reviews from other apprentices"]
anxiety_areas:
- "Making wrong purchase decision (limited budget, can't afford mistakes)"
- "Looking unprofessional with cheap tools"
- "Not understanding technical terms"
- "Spending too much vs too little"
- "When to upgrade from starter kit"
language_patterns:
budget: "I'm looking for quality shears that won't break the bank while I'm learning"
mentor: "My mentor recommended these - if they're good enough for him, they're good for me"
aspiration: "I want tools that will grow with me as I develop my skills"
confusion: "What's the difference between these models? I'm still learning the terminology"
Tool Type | Preferred Specs | Rationale | Replacement Cycle | Budget Allocation |
---|---|---|---|---|
First professional shears | 5.5-6.5”, entry-professional (440C), offset handle | Mentor-approved, learn basics, affordable quality | 2-4 years (until skill improves) | $150-300 AUD |
Learning thinning shears | 6.0”, basic thinning | Practice blending, fundamental skills | 2-4 years | $100-200 AUD |
Practice tools | Budget options for mannequin practice | Can damage during learning | Replace as needed | $50-100 AUD |
Aspiration tools | Premium brands on wish list | Future purchases after graduation/income increase | N/A (future) | Mental bookmark |
Total initial investment | - | Starter kit focus | - | $300-600 AUD (stretched budget) |
Pain Point | Impact Level | Current Workaround | Barriers to Solution | Ideal Solution | Content Opportunity |
---|---|---|---|---|---|
Limited budget vs quality needs | HIGH | Buy cheapest, replace when fail, borrow from mentor | Low income, competing expenses (rent, transport) | Smart entry-level guidance with clear upgrade path | Budget tool guides, “first kit” recommendations |
Overwhelming technical information | HIGH | Ask mentor everything, Google when confused | Conflicting advice online, technical jargon | Structured learning resources with glossary | Fundamentals education, apprentice-specific guides |
Building confidence and speed | MEDIUM | Practice on mannequins, friends/family | Time pressure, fear of mistakes | Progressive skill development guides | Skill-building series, milestone markers |
Not knowing what to buy | MEDIUM | Impulse buying, wrong tools, mentor disappointment | Information overload, sales pressure | Clear buying guides with mentor-approved options | “What to buy first” definitive guide |
Fear of damaging expensive tools | MEDIUM | Hesitant to practice, slows learning | Budget anxiety, perfectionism | Durable entry-level tools, maintenance education | Tool care basics, what’s normal wear vs damage |
article_types_high_engagement:
- Educational fundamentals content (scissor-over-comb basics, fade progression)
- Tool selection guidance for beginners ("Your first professional shears")
- Technique tutorials with clear steps (numbered, photos, common mistakes)
- Career development advice (apprentice to professional path)
- Budget-friendly recommendations with upgrade paths
- Mentor-approved tool lists
- Common beginner mistakes and how to avoid
article_types_medium_engagement:
- Maintenance and care basics (how to clean, when to sharpen)
- Brand comparisons at entry level (which brands are apprentice-friendly)
- Success stories from other apprentices/new barbers
- Time management and efficiency tips
article_types_low_engagement:
- Advanced techniques (too early, will bookmark for later)
- Premium tool reviews (aspirational only, not actionable now)
- Business management content (not yet relevant)
- Long-term career planning (focused on immediate needs)
content_format_preferences:
preferred: "Video tutorials (YouTube), step-by-step guides with photos, checklists, glossaries, mentor Q&As, Instagram quick tips"
tolerated: "Medium-length articles (600-1000 words) with clear structure"
avoid: "Complex technical content, business focus, advanced techniques without context"
tone_requirements:
- Encouraging and supportive (not condescending)
- Clear and educational (define terms)
- Practical and actionable (can implement immediately)
- Acknowledges challenges of learning
- Builds confidence
research_phase:
duration: "1-4 weeks, often rushed by need (course starting, first job)"
trigger: "Starting training, graduation from course, mentor recommendation, current tools inadequate"
primary_sources:
1: "Mentor recommendation (ABSOLUTE PRIMARY - often just buys what mentor says)"
2: "YouTube reviews from trainers/educators"
3: "Reddit discussions (r/Barber apprentice threads)"
4: "Supplier starter kit recommendations"
5: "TAFE/training school recommendations"
secondary_sources:
- Instagram barber pages
- Google "best shears for beginners"
- Amazon reviews (if available)
ignored_sources:
- Advanced technical articles (too complex)
- Premium brand marketing (out of budget)
- Long-form content (wants quick answers)
decision_factors_priority:
1: "Mentor says 'get these' (overrides everything)"
2: "Price fits budget ($150-300 range for first shears)"
3: "Brand recognition ('I've heard of them')"
4: "Upgrade path available ('can I grow into better tools from this brand?')"
5: "Peer reviews from other apprentices"
objections_to_overcome:
affordability: "Can I afford this on apprentice wage?"
longevity: "Will this last until I can upgrade?"
adequacy: "Is this good enough to learn on?"
mistakes: "What if I choose wrong?"
timing: "Should I wait and save more or buy now?"
conversion_triggers:
- Mentor directly says "buy these specific shears"
- Skill milestone achieved (first paid client, course completion)
- First paycheck or pay increase
- Clear upgrade path explained ("start with this, upgrade to this in 2 years")
- Student discount available (strong financial incentive)
- Starter kit bundle with training materials
- TAFE/training school partnership or recommendation
purchase_location_preference:
1: "Where mentor recommends (often local supplier)"
2: "Online retailer with student discount"
3: "Amazon (if familiar and available)"
4: "TAFE supplier or training school partnership"
post_purchase:
loyalty: "High if tools work well - will buy next tier from same brand"
referrals: "Will recommend to fellow apprentices at TAFE"
reviews: "May post on social media showing new tools (pride)"
upgrade_path: "Likely to upgrade within same brand if positive experience"
training_institutions:
- TAFE NSW, VIC, QLD (Certificate III in Barbering)
- Private RTOs (Australian Academy of Barbering, Barber Industries, etc.)
- Apprenticeship programs (government supported)
regional_distribution:
- Distributed across all regions (wherever training available)
- Higher concentration in urban centers (more shops, more training)
- Regional apprentices often relocate to cities for opportunities
financial_context:
- Apprentice wage: $15-25/hour (depending on year and age)
- Government apprentice support payments
- Often living with parents or in share houses
- Limited disposable income
- May have HECS/HELP debt from prior study
cultural_characteristics:
- Multi-cultural cohort (diverse backgrounds)
- Digital natives (smartphones, social media)
- Value authenticity and realness
- Seek community and belonging
- Entrepreneurial aspirations (many want own shop eventually)
career_timeline:
year_1: "Learning basics, heavy supervision, limited clients"
year_2: "Building skills, more independence, regular clients starting"
year_3: "Competent in most cuts, faster pace, confident"
year_4: "Professional standard, ready for full position or chair rental"
seasonal_patterns:
february_march: "New intake of apprentices, tool buying season"
june_july: "Mid-year graduations, first job starts"
november_december: "End of year graduations, tool upgrade season"
Factor | Traditional Craftsman | Modern Influencer | Business Professional | Apprentice |
---|---|---|---|---|
Research Duration | 3-6 months | 1-3 weeks | 1-2 months | 1-4 weeks |
Primary Influence | Mentor/peer barbers | Influencers/content creators | ROI data/case studies | Mentor (absolute) |
Price Sensitivity | Low (within quality tier) | Medium | High (TCO focused) | Very high |
Brand Loyalty | Very high (decades) | Low (tries new) | Medium | Follows mentor |
Innovation Adoption | Late majority/laggard | Early adopter | Early majority | Laggard (budget) |
Decision Style | Careful, validated | Quick, aesthetic | Analytical, ROI | Guided, uncertain |
Information Depth | Deep, comprehensive | Visual, scannable | Data-driven, metrics | Basic, clear |
Purchase Frequency | Very low (10+ years) | Medium (2-4 years) | Medium-high (bulk, staff) | High initially (building kit) |
Persona | Annual Tool Budget | Initial Kit Investment | Premium Item Price Tolerance | Upgrade Trigger |
---|---|---|---|---|
Traditional Craftsman | $200-500 (maintenance only) | $800-1500 | $600+ (if proven long-term) | Tool failure, undeniable evidence |
Modern Influencer | $500-1500 (upgrades, new tools) | $1200-2300 | $800+ (if performance/aesthetic) | New release, content need |
Business Professional | $1500-3000 (shop-wide) | $8000-15000 (full shop) | $500+ per chair (if ROI proven) | ROI calculation, staff feedback |
Apprentice | $200-400 (learning period) | $300-600 | $300 max initially | Skill milestone, income increase |
Content Type | Traditional | Influencer | Business | Apprentice |
---|---|---|---|---|
Long-form guides (2000+ words) | HIGH | LOW | MEDIUM | LOW |
Video tutorials | MEDIUM | HIGH | LOW | HIGH |
Data/ROI analysis | LOW | LOW | HIGH | LOW |
Technique how-tos | HIGH | HIGH | LOW | HIGH |
Brand reviews | HIGH | HIGH | MEDIUM | MEDIUM |
Trend content | LOW | HIGH | LOW | MEDIUM |
Heritage/history | HIGH | LOW | LOW | LOW |
Budget guides | LOW | LOW | MEDIUM | HIGH |
Content Type | Example Topics | Format | Frequency | Conversion Goal |
---|---|---|---|---|
Tool durability | “15+ Year Shear Stories”, “Maintaining Tools for Decades” | Long-form article 2000-3000 words | Monthly | Email signup (maintenance guide) |
Traditional techniques | “Mastering Classic Scissor-Over-Comb”, “Straight Razor Artistry” | Step-by-step guide with video | Bi-weekly | Affiliate link to traditional tools |
Heritage brands | “Jaguar: 90 Years of German Craftsmanship”, “The Evolution of Washi Steel” | Brand history article 1500 words | Monthly | Brand review page traffic |
Maintenance rituals | “The Master’s Daily Care Routine”, “Professional Sharpening Deep-Dive” | Detailed guide with checklist | Monthly | PDF download (email gate) |
Mentorship | “Passing Knowledge to Next Generation”, “What I Wish I’d Known” | Personal essay 1000-1500 words | Quarterly | Community engagement |
Content Type | Example Topics | Format | Frequency | Conversion Goal |
---|---|---|---|---|
Latest innovations | “First Look: [New Tool Release]”, “Technology in Barbering 2025” | Quick review 800 words + video | Weekly | Affiliate link, social shares |
Precision techniques | “10-Step Fade Tutorial”, “Hair Tattoo Design Guide” | Instagram carousel + blog | Bi-weekly | Social following, brand partnerships |
Brand comparisons | “VG10 vs ATS-314: Visual Comparison”, “Best Shears for Detail Work” | Photo-heavy article 1000 words | Monthly | Affiliate conversions |
Content creation | “Lighting Setup for Barber Content”, “Tools That Look Good on Camera” | Tutorial 800 words | Monthly | Newsletter signup |
Trend analysis | “5 Styles Trending This Season”, “What’s Next in Men’s Grooming” | Quick hits 500-800 words | Weekly | Social engagement |
Content Type | Example Topics | Format | Frequency | Conversion Goal |
---|---|---|---|---|
ROI analysis | “Tool Investment Payback Calculator”, “Staff Ergonomics = Retention” | Data article with calculator | Monthly | Contact for consultation |
Quality systems | “Standardizing Tools Across Chairs”, “Training for Consistent Quality” | Implementation guide 1500 words | Bi-monthly | Bulk purchase inquiry |
Staff management | “Reducing RSI Through Equipment”, “Tool Protocols for Multi-Chair Shops” | Business guide 1200 words | Monthly | Newsletter signup (business focus) |
Market positioning | “Justifying Premium Pricing”, “Tools as Marketing Assets” | Strategy article 1000 words | Quarterly | Consultation booking |
Case studies | “How [Shop] Improved Retention by 40%”, “Bulk Buying Case Study” | Data-driven story 1500 words | Quarterly | Brand inquiry, partnership |
Content Type | Example Topics | Format | Frequency | Conversion Goal |
---|---|---|---|---|
First purchases | “Your First Professional Shears: Complete Guide”, “Starter Kit Essentials” | Buying guide 1200 words | One-time (evergreen) | Affiliate conversions |
Fundamentals | “Scissor-Over-Comb for Beginners”, “Basic Fade Progression” | Step-by-step 1000 words + video | Weekly | YouTube subscribers |
Budget advice | “Quality on Apprentice Budget”, “When to Upgrade Your Tools” | Practical guide 800 words | Monthly | Email signup |
Career path | “From Apprentice to Professional”, “Setting Up for Success” | Motivational guide 1000 words | Quarterly | Community engagement |
Glossary | “Barber Tool Terminology Explained”, “Understanding Steel Grades” | Reference article 1500 words | One-time (evergreen) | Site bookmark, return visits |
Persona | Trigger | Lead Magnet | Landing Page |
---|---|---|---|
Traditional | Reading 3+ maintenance articles | “Lifetime Shear Care Guide” PDF | /maintenance/professional-guide/ |
Influencer | Viewing brand comparison | “2025 Tool Innovation Report” PDF | /tools/innovation-report/ |
Business | Reading ROI article | “Shop Tool Investment Calculator” Excel | /business/roi-calculator/ |
Apprentice | Visiting “first shears” guide | “Apprentice Starter Checklist” PDF | /apprentice/starter-guide/ |
Persona | Content Type | Placement | Context |
---|---|---|---|
Traditional | Brand heritage article | After discussing longevity | “These [Brand] shears last 15+ years - see models” |
Influencer | Technique tutorial | Mid-article, after explaining need | “I use [specific model] for this technique - check it out” |
Business | ROI calculator | Result page | “Based on your numbers, consider these options” |
Apprentice | First purchase guide | Throughout article | “Mentor-approved option for $[price]” |
Persona | Trigger Behavior | CTA Placement | Offer |
---|---|---|---|
Traditional | Reading 5+ articles over 2 weeks | Sidebar, article end | “Talk to master barber about your setup” |
Influencer | Viewing 3+ tool reviews | Pop-up after 60 seconds | “Book free 15-min tool consultation” |
Business | Downloading ROI calculator | Thank you page | “Schedule shop assessment call” |
Apprentice | Visiting apprentice section 3+ times | Footer, article end | “Ask our team about your first kit” |
for_content_creation:
language_by_persona: "barber-language-reference.md"
technical_accuracy: "barber-technical-knowledge.md"
australian_context: "australian-market-reference.md" (NEW - to be created)
for_targeting:
full_personas: "barber-persona-deep-dive.md (THIS FILE)"
content_strategy: "content-creation-guide.md"
site_structure: "website-blueprint.md"
workflow:
1: "Identify target persona from this file"
2: "Extract language patterns from barber-language-reference.md"
3: "Apply content preferences and format from this file's matrices"
4: "Verify technical accuracy with barber-technical-knowledge.md"
5: "Add Australian context from australian-market-reference.md"
6: "Follow production workflow from content-creation-guide.md"
END OF BARBER-PERSONA-DEEP-DIVE.MD
This file provides comprehensive persona intelligence for all BarberScissors.com.au content targeting. Reference specific persona sections when creating targeted content, and use comparison tables to understand relative positioning.
./_utils/add-image.sh "search query" -n 3 -o landscape
System automatically tries next source if one fails.
./_utils/add-image.sh "query" -s pexels
./_utils/add-image.sh "query" -s pixabay
See _utils/STOCK_PHOTOS.md
for complete guide.
Dimension Requirements:
# Minimum dimensions for high-quality images
./_utils/add-image.sh "query" --min-width 1200 --min-height 800
Duplicate Prevention: System automatically tracks downloaded images and skips duplicates.
Rejected Images:
Check assets/images/unused_images.json
for images that didn’t meet requirements.
See _utils/STOCK_PHOTOS.md
for complete documentation.