Barber scissor warranty
A shear should cut cleanly from the first shift. If yours arrives damaged, faulty or different from the listing, tell us what happened and we’ll help with the next step.
Start with the order number
Send the order number, model and a clear photo or short video through our contact form. Tell us whether the issue was present on arrival or developed during use.
What happens next
We’ll review the issue and explain the available remedy. A maker’s warranty may also apply to the model; its period and conditions vary by brand and product.
Keep the edge protected
Close and protect the blades if we ask you to return the shear. Normal wear and damage from a drop are different from a manufacturing fault, but we’ll review the actual issue you report.
Your rights
Manufacturer warranties sit alongside your rights under Australian Consumer Law. A warranty period does not cut those rights short.